• Can I change an incorrect address?
• Can I change my shipping method after ordering?
• Can I change pick-up order to delivery?
• Does pick up escalate my order?
• Do you offer customer pick up?
• Do you offer express shipping?
• Do you offer free shipping?

See all FAQ's in DELIVERY →

• Can I return my product?
• Can I use emojis in my custom text?
• Can I use special characters?
• Can the font size be made bigger?
• How accurate is the preview?
• How do I upload my photos?
• My product is incorrect?

See all FAQ's in GENERAL & PRODUCTS →

• Can I add a gift note or wrapping?
• Can I add to my order once it's placed?
• Can I change my order?
• Can I combine separate orders?
• Can I use more than one discount code?
• Do you include an invoice with your order?
• How does Afterpay work?

See all FAQ's in ORDERS & ACCOUNT →

• Approved Claim Conditions
• Delivery Issues
• Our Returns and Refunds Policy
• What is not eligible for return or refund?
• When a claim has been lodged