What should I do if parcel is delayed?

We know how frustrating delays can be, and we're here to help. If your order is running late, our carrier provider typically delivers within 5 business days of the estimated delivery date.

If it's been longer than that and you still haven't received your parcel, please don't worry - our friendly team is ready to assist. Just contact us HERE, and we'll lodge an enquiry with the carrier provider on your behalf.

We're committed to making sure you get your order as soon as possible.

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